BAD SERVICE TELKOM & MONDO

it is with great regret that i have to turn to hello peter , since receiving my contact in April 28th 2020 i have endless issues which resulted me unable to make use of the contact , 1. In May 2020 i contacted Mondo and advised i had issues with the phone camera which refused to work i was advised to go in store for an assessment, phone was booked in on May 22nd received the phone on the 20th June note the first issue was SOFTWARE UPDATE (note the entire phone was opened) ,

2. the phone had another issue sim slot 2 was not working i then booked then phone again on the 21st June , received the phone yesterday 12th july to my surprise the sim slot is still not working i even contacted the repair center who advised me to rebook i do not think its fair for me to go stand endless hours in telkom lines to book the phone in for a 3rd repair the phone is not even three months old , i am been pushed from pillar to post from the Store to the Mondo and to Telkom , i do not want to pay for a phone that isnt working and i cannot afford cancellation fees nor do i have time to go stand in lines to book for reapairs,

please make the necessary arrangements to collect and cancel my contract if a new device cannot be issued this is pathetic service ! please contact me urgently