Bad service! Telkom mobile

I'm so frustrated and so unhappy with Telkom mobile right now.

I've paid my balance of R 685 on the 9th of January and they still disconnected my LTE. Even after sending multiple proof of payments, they still don't register it.

I haven't been able to use my internet, which affects my work, due to them not acknowledging my payment.

I've been going back and forth regarding this. Worst, I keep sending the proof of payment and no one is paying attention to it.

Now I don't know what to do anymore... they keep sending me an email that I'm disconnected because my payment is not reflecting.. . But no one gets back to me after I send it through!

Not happy