SD
Smita D

1 reviews | Active since Nov 2016

10 May 2018, 18:42

BAD SERVICE. Telkom has no concern for customer service!

my fault Ref ********** 9. Cannot receive or make calls. No internet. I am still waiting endlessly for help. Telkom is pathetic in customer service. I want a refund on no service. I spoke to Dimple on the 10th May in the morning and she advised that someone will come out to me today but nothing happened. Very pathetic service from telkom. I am thinking of canceling as customer service is last for telkom.

0
Replies (1)
Telkom
Telkom's reply25 May 2018, 10:31
Official

Good day SDooken

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team