1 reviews | Active since May 2016

12 May 2016, 11:41

bad service telkom centurion mall

<p>I have been approved for two I phones 16gb @ centurion mall but they did not have stock and I was told they will oder and let me know when they got the devices,after a week I went back to check and still they did not have stock but they have the 64gb devices in stock I had to change from 16 to 64gb but they can't give the devices because the consultant I app**** the devices with by name of FIFi is not at work and they can't find my do***ents and applications forms they will reserve the devices for me she will come in the following day,I went there again ttoday and I was told they can't help me she is only coming back next week Monday. That drives me crazy I cnt get what I want because one person is not at work,does that consultant own the whole telkom mobile without her I can't get help I need?</p>

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Replies (1)
Telkom
Telkom's reply13 May 2016, 17:39
Official
Hi Tebogo Stephens Mogadima, Thank you for making contact with us. This response serves as confirmation that your query has been received and we will contact you. We do apologize for any inconvenience we have cause to you. Your reference number is: SM233084 Regards Luleka Telkom Social Media Team