MM
Mlangeni M

1 reviews | Active since Mar 2009

20 Apr 2020, 12:27

BAD SERVICE - TELKOM

On week number three trying to contact Telkom Mobile, been sending emails to request for them to call me because I can't get through to any of their agents when I call. +/- 20 minutes at a time waiting, multiple times a day. Need to renew my cellphone contract, perhaps its not worth renewing if this is the kind of service I'm getting. More than two weeks? really?

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MM
Mlangeni M's update01 May 2020, 08:53
Reviewer Update
5 weeks in still no contact from Telkom regarding renewal of my contract. When trying to compact at Customer Care the agent gave me two numbers that don't work and said I must wait until the shops re-open if I don't come right. Really really bad service.