Bad service - telkom

Good day. I am sending you this email praying that my internet service will be restored. I am an essential service provider, doing various companies payrolls and authorised to pay the employees. Since Tuesday, Telkom cancelled my internet and i am trying to get activated again. I have made 94 calls and spend over 25 hours on these call and yet Telkom do not resolve the reconnection. I received many reference numbers without further notifications. It seems that Telkom do not care about their clients. Why can my problem not be resolved. Please have a senior consultant call me urgently a.s.a.p to explain further and to be able providing the essential service. My next action would be to lodge complaint with the Ombudsmen. Francois du Plessis ***