Bad service - Telkom

<p>We have a business. We have been without telephone lines since 19 December 2016</p> <p>Fault was reported (23CRZ191216 & 24CRZ191216). It is now 20 February 2017 and still no telephone lines</p> <p>After numerous calls to the call centre no solution is yet given to ou dilemma. We are loosing a lot of business due to customers not getting hold of us. We asked on 10 January 2017 that all calls that do come through to our landlines please be forwarded to our cell nr. Emailed the request and phoned it in and yet after receiving a email on 19 January that it will be activated within 24 - 48 hours it still is not done. On December 8 2016 we send a letter asking for name change on our account and guess what - that is also not done yet. Fanria cc t/a Western Carports is really not happy with the service we are receiving from Telkom!</p>