BAD SERVICE TELKOM

<p>I cancelled my landline with Telkom the 3rd June, paid my last account for period 09/06 - 08/07 and under the impression everything has been resolved and no more landline. The cancellation was confirmed telephonically by the agent.</p> <p>Now I receive an account for period 09/07 - 08/08. The billing department refers the account still open, the sales department referred the cancellation was received but now waiting response from Cancellations. You can't speak to cancellations directly nothing. Now have to wait another 3 days for a response.</p> <p>This is the second time Telkom is not cancelling a service immediately. Previously waited for 4 months for my ADSL to be cancelled but never cancelled nor back dated. They only refunded me for one month and never back dated the cancellation. Now need to pay again for people not doing their jobs.</p>