Bad service Telkom

This will be the third time I have tried to cancel my Showmax subscription, all the the while I am being charged for a service that had been initially cancelled back in 2017.

#1 - initial query FAULT DETAILS Cancel Service for 8471TK REFERENCE STATUS ********** 3 Resolved

#2 13 Apr 2018 telkom rep**** on hello peter - 1 may 2018 Your reference number is AI ********** With no follow up.

#3 Your reference number is ********** 5 (19/07/2018) - current query for Showmax.

#4 new contract (s9+ with free 50 gigs x3 months Lit data) Although the staff at n1 city branch has been very helpful in trying to resolve my Lit Video bundle, I have had my new phone for almost a month and still waiting on the promised Lit Video bundle to be activated.

I sincerely hope that all my queries will be resolved soon and that all services that had been charged to me will be reimbursed.

Regards Shamiel Adams