JB
Julie B

1 reviews | Active since May 2018

10 May 2018, 08:07

BAD SERVICE TELKOM

I have been billed since October last year for something I do not have and have never had, Jan 31st I cancelled my Telkom Account , I have subsequently been billed ever since I have emails , I have reference numbers , I have been to the Ballito Branch in The Junction, the staff are clueless, I do what they tell me, they cancel their side, still I am being billed for a service I do not have .

0
Replies (1)
Telkom
Telkom's reply25 May 2018, 07:48
Official

Hi

We are sorry to hear this. Thank you for contacting us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.

Interaction ***

Regards

Hazel

Telkom Social Media Team