BAD SERVICE TELKOM

End January we made an accidental payment to our old telkom account We phoned them requesting a refund back into our company's bank account. Everything they asked for was send to them on 30 January 2018 to ********** . Guess what? No response Phoned again and was promised the refund will reflect in our account on 12 March Again nothing. After numerous phone calls where you are put on hold for what feels like hours, numerous email to above mentioned email address still no response, no refund NOTHING!!! Why does it take more than two months to refund us????? When you ask to speak to a supervisor you get conveniently cut off. We will not recommend Telkom to any body!!! Very very bad service!!!