Bad service - still waiting for porting and product activation

<p>I have had an overall bad experience with Telkom. I have requested a port in of my Neotel landline number to a Telkom Fixed Line lookalike. I have been told this can be done. On 26/05/17 I had asked that this order be placed on hold. Despite this, the order was delivered in part on 30/05/17. I was advised that the device and sim needed to be delivered prior to the porting. I did not receive the Huawei B315 LTE router that was supposed to be delivered as part of the R 269pm Anytime package. I have requested several times for the number to be ported, and I keep getting told different things by different people. The last time I spoke to an agent on 22/06/17, I was told that the porting agent would contact me. I still have not been contacted. The device that was delivered is of inferior quality as well. A full charge does not even last 2 days - and the device is not in use either. Please can someone contact me to cancel this order and pick up the defective device? I will move back to Neotel as I did not have ongoing issues like this. </p>