Bad service since March

I’ve had a problem with my internet connection since Telkom installed my adsl. I’ve contacted them multiple times and they seem to “send out a technician”. But honestly, the technician doesn’t even fix the problem.

My 4Mb line is running below 2mb and I feel it’s unfair for me to always report that I have slow internet and they take me for a fool and not really fix the problem.

When I want to cancel the contract I’ll be told I’ll have to pay an X amount in order to get out of the contract. But they can’t even provide a service I’m paying for each month.

The internet has been giving me problem since March and lately it is getting worse. I’m still waiting since Saturday 13 July for a call to know if they will chance this **** service and give me a better connection or fibre.

I am not impressed and disappointed by the service given by Telkom