Bad Service & Sabotaging our lines

<p>Our main switchboard lines ********** 531 & ********** 006 / ADSL Lines ********** 218 & ********** 002 were sabotaged on Thursday night 8 December 2016. We assume is it is a peron reated to Telkom as they knew exacly which lines to switch off. We have struggled since Friday to get answers and to date nobody at Telkom is willing to look into this or send a technician. A useless technician arrived on Saturday and did nothing. Promised to come back on Sunday but did not return. We are still without phones and internet due to this and the numerous phone calls we have made with reference numbers/escalation numbers etc has done nothing to get us back on line. We are not allowed to speak to a manager and nobody at the Telkom call centre is interested in our story. All we are told is just wait, we will send a technician. My question is WHEN??????????????????????????????????????????????????? Our businesses are at a standstill!</p>