Bad service request number ***

I am very disappointed in telkom as they sent me a voucher wich I won on tap2 win it last month I don't normally complain but stop sending **** messages to clients ok when your your guys in fault I did try to work things out I don't know if u guys call me as the 1 that did put the phone of when I say hello twice but never the hope u happy Shanna toffie u never reply to my email thanks I know now that the tap2 win is **** and u never win and my phone number are ***