Bad service ! Regret having anything with Telkom!!!!

Bad ! Bad Service ! How i regret ever taking up anything with this service provider. TWO WEEKS !!! I am trying to get through to a consultant, who are " so busy " !!! This is utter nonsense. My account is locked but my account is paid ! I don't have time to stand in malls for an assistant who also tells me to call 180.Time is money for me. I am so mad . I have been a good payer all this time and i'm furious at this negligence and i am bitterly disappointed at this bad service. I want to cancel both my contracts and go to a service provider who will actually take care of their clients and not debit more than they suppose to or the invoice amount !!!!!