LN
Lloyd N

1 reviews | Active since May 2018

06 Jun 2018, 19:55

Bad service ***/***

Telkom is refusing to compensate me for a tempered glass screen protector that was destroyed with a phone that was less than two weeks when you (Telkom ) took it for checking /repair for a faulty battery. We received a new phone without the tempered glass that we paid ZAR 299.00 as per attached on the same day we took the phone which we still have proof of purchase.

0
Replies (1)
Telkom
Telkom's reply18 Jun 2018, 08:13
Official

Hi

We are sorry to hear this. Thank you for contacting us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Hazel

Telkom Social Media Team