BAD SERVICE RECEIVED FROM TELKOM

Good day, <br> I am trying since Tuesday the 21st to get assistance from Telkom. They are billing us for services NEVER used. We only use the ADSL Line and we have been paying a HUGE amount of money every month to use this pathetic service. When phoning the Telkom Numbers as per the website no one answers. I was on hold yesterday for 1hr and 20 minutes with NO answer and today standing on 1hr and 45min and still NO answer. NO reply on emails. NO reply on fault reporting. NO reply from no-one. I even spoke to the manager and she would have sorted this out on Tuesday already and I am still struggling to get this sorted.<br> I have a meeting with a media person and I will take this issue viral so that everybody can see how we as South Africans must struggle to get service in this place. I need someone to contact me TODAY still and I need this sorted TODAY still.<br> Kind regards<br> Andrea