BAD SERVICE!Reactivation of account.

<p>My Accounts had been suspended on the 22/09/2016 and the debit had been scheduled for the following day 23/09/2016.</p> <p> </p> <p><br />I called the accounts department twic today and no one can assist.</p> <p> </p> <p><br />I was told to wait 7 working days for my service to be reactivated which is utter nonsense!</p> <p> </p> <p><br />I asked the agent why couldnt you guys wait for debit to go through before suspending the account ,her reply was "we were not sure the debit would go through".</p> <p>I am honestly not prepared to wait 7 days for my account to be reactivated,As a huge service provider we expect a good service from you and this is definitely not good service. I have two accounts and will definetly not renue them.</p> <p> </p> <p><br />Agents who i spoke to: Zanele Nsomi & Aphiwe Gwanya.</p> <p> </p> <p><br />Could not assist or escalate issue and reference number could not be provided.</p>