RL
Richard L

1 reviews | Active since Aug 2017

29 Aug 2017, 17:28

Bad service provision

It's been a week ever since we had a breakdown of the internet and we have been told it has to do with cables. I really do not know if Telkom is still there or what. Their service of late has been bad and I wish someone could intervene very soon because they are ****ing us.

0
Replies (3)
Telkom
Telkom's reply05 Sept 2017, 09:40
Official

Hello leximichaels

Unfortunately we are not able to reach you on the contact number provided.

Please send us a private reply with the affected telephone number for us to assist further.

Regards

Noleen

Telkom Social Media Team.

Best regards,

RL
Richard L's update06 Sept 2017, 11:15
Reviewer Update
Thank you Noleen *** that is my landline cell ***
Telkom
Telkom's reply07 Sept 2017, 08:01
Official

Hello leximichaels

Thank you for the telephone number.

The cables in the manhole got damaged and has to be replaced.

A escalation has been sent to the manager responsible for the repair for a progress update and if possible an estimated time of repair.

We will be in contact with further progress.

Regards

Noleen

Telkom Social Media Team.

Best regards,