1 reviews | Active since Dec 2015
Bad service provider.
<p>I would NOT recommend Telkom to anyone. <br /> <br />I entered a cellphone contract with Telkom however, every month since I entered this contract my spending limits change. And every time I call the call Centre, they tell me something different. I am starting to wonder whether the call center agents know what they are talking about. Last night one of them told me that "the system" has decided that my spending limit this month is 0. The system??? <br /> <br />In law, a valid contract is two (or more) parties with a meeting of the minds on a particular subject. So when did I enter a contract with the "system"?<br />And how is it a meeting of the mind if Telkom varies each month on what service they feel like offering me? <br /> <br />I asked the agent o spoke to last, to email me all the recordings of the calls I've made to them since August because it's been a battle since then. He tells me that I can only get them at the high court. Which high court? He doesn't say. And make what application thereto? No idea. That's horse manure.<br /> <br />I pay for a service, I don't get it for free. So Telkom can't play with my money by deciding what limits suit me and when. <br /> <br />Train in your call Centre agents not to say what ever they think is "cool" at the time. It's bad enough that the data connection speed is so slow- I am constantly on two bars of edge. The service at call centers leaves so much to be desired.<br /> <br />i want out of my contract. I wouldn't recommend this service provider.</p>
