Bad service & Pathetic Answers!!

Dear Telkom,

Your service is below pathetic no one can help me with the below and no one is giving me the guidance I as a existing clients wants.

I saw your deal on the brochure & online for 60GB data night and 60GB day including a router & a Samsung 55inch UHD TV.

No one can tell me if they can help me, the stores can't allow me to speak to someone because I'm there an hour before COB.

I want to order this surely you can't use the pandemic as an excuse to deliver something!

Deliver it to a store and I'll collect for goodness sake the call centre refers me to the store and the store refers me to the call Centre ,WHAT THE HELL?

Please sort this out I would like this deal its a excellent deal!