bad service or mybe iam black person that is why they dont care.

My dispute with Telkom case.no.***9 since it was lodge I August 2019 with no response/ have not been solved kindly assist. MR. RUSSELL MADUMO 416 BLOCK WW PRETORIA SOSHANGUVE Statement date 01 Apr 2020 Account no *** EFT Ref No *** Account summary Date Description Reference Amount 01 Mar 2020 Balance brought forward R 2,607.38 Subtotal R 2,607.38 01 Apr 2020 Invoice for March A*** R 100.52 Subscription & usage for *** SmartInternet-500MB R 392.06 Deal Discounts -R 291.54 Total due R 2,707.90 Due by 30 Apr 2020 R 2,707.90