1 reviews | Active since Jul 2017
BAD SERVICE OR BAD LUCK?
<p>App**** for a business ASDL line - told waiting period is 7 - 14 days. After 14 days no luck - after 21days I enquire only to be told they "cancelled" the order - although the fees were paid and an invoice received via email. 30 later they eventually install the line - but not working. Loads of call centre calls - every time with a different explanation. Eventually given a technician's number - who took one call - and slammed phone in my ear and said "go to Telkom". Telkom offices suggested "Hello Peter"!!!!!? the technician doesnt answer my calls - I am now on day 42 since initially applying for a line - and still do not have an answer as to why my line is not working. The Tecnician's name is Mr Dube - cell number ********** 593.</p>
Thank you - I have also received an SMS message which doesnt make sense - so I am still in the dark - but for now I will rely on your fullfilment team's assistance. Can I time-frame be put to this, please?
Thank you - I have also received an SMS message which doesnt make sense - so I am still in the dark - but for now I will rely on your fullfilment team's assistance. Can I time-frame be put to this, please?
Thank you - the line has finally been installed today - 3 August. Happy.
Thank you - the line has finally been installed today - 3 August. Happy.
