Bad Service on New Line

Good Day,<br> <br> I took out a telkom fixed line on the 27th of May. The line was only installed on the 24th of June. I was advised by the consultant that i may choose either Telkom or another service provider for an ADSL line. After comparing quotes, i chose Mweb.<br> <br> I received a rejection from Mweb as a result of an indication that there's an active ADSL contract with telkom in my name. I called Telkom (03/07/2015) and I was informed that the consultant that assisted me made an error. <br> <br> I requested them to correct the error so that I can revert back to Mweb to ontinue with my line, and I was told that the only person who can assist me, is the person that created the initial line and is on leave. I should therefore wait until the person is back from leave. <br> <br> My Telkom number for reference purposes is ***.