1 reviews | Active since Aug 2016
BAD SERVICE ON FAULTY LINE
<p>I reported our business line yesterday morning just after 08h00. I have phoned 4 times after that to get a report on the faulty line. Everytime I have phoned, I was told that my report will be esscalated all 4 times. The last time I phoned was today at 12h00. Up unto 12h00 today it has not been handed over to a technician. I am not sure how long we will have to wait. Past bad experience with Telkom rings loud and clear.</p>
Hello Rafeequah, thank you for your response. I phoned again this morning and was told that a technician was assigned to come out on 19 August 2016. Unfortunately I can not wait until Friday for my internet and telephone line to be restored. I am running a company, but unfortunately I can not run a company without a phone line and internet line for another week.
Hello Rafeequah, thank you for your response. I phoned again this morning and was told that a technician was assigned to come out on 19 August 2016. Unfortunately I can not wait until Friday for my internet and telephone line to be restored. I am running a company, but unfortunately I can not run a company without a phone line and internet line for another week.
Good morning Rafeequah. I am still waiting for a technician to contact me. I get the same answer everytime that I contact your call centre. That a technician will contact me soon. Up to date no one has contacted me. As this is a company telephone/internet line, this is very bad. My clients can't get hold of me. Please assist me with this matter urgently.
Good morning Rafeequah. I am still waiting for a technician to contact me. I get the same answer everytime that I contact your call centre. That a technician will contact me soon. Up to date no one has contacted me. As this is a company telephone/internet line, this is very bad. My clients can't get hold of me. Please assist me with this matter urgently.