Bad Service on ADSL Fault

My ADSL Line went down on the 21st Of June. Logged the fault with Telkom. Its been almost 2 weeks now and my line is still down. I've been phoning 10210 twice a day to get this resolved and every time there is a different story. From there is a technician assigned to the fault, then there is no technician assigned. The call centre agent even told me yesterday that she spoke to the technician and he said that he is busy with a another fault in the area and will attend to my fault straight after he is finished there.<br> When I phoned again at 4pm yesterday afternoon the story was there is no vehicles to attend the to faults. <br> My wife again phoned 10210 this morning and now the story is that there is no technician assigned to the fault.<br>