BAD SERVICE - NOT FIXING LINE & WI-FI

A call was logged on 20/03/2015 and I am still waiting for it to be fixed. Their response daily is that it is with the technical department!! I am working from home and need my wi-fi...I now have to use my cell data which is costing me a lot of money!<br> <br> I have moved over to a 24 month contract with them in Jan 2015 and now it seems as if they are just not bothered to fix it as you cannot cancel their services!!!<br> <br> DO not ever use them as your service provider and go on a contact because then there is NO SERVICE!!!