Bad Service, Non-delivery, No Feedback

I was instructed to order an LTE device for my boss's home as it seems the best option for his area. This was in October 2015. We ordered online, booked and were told the LTE department would give my boss a call - nothing happened. No communication. Every time I called the LTE department I got a different story and a runaround as to which department I should be speaking to. NO ONE HELPED.<br> <br> Eventually in December we phoned in and my boss himself spoke to someone in the LTE department who said he would have hte LTE device delivered within the week and the amount would be debited from his account. Nothing happened. No communication, no feedback, nothing delivered. <br> <br> Come back to work in January 2016, contact Telkom, spoke to a call centre agent who told me that the system said the details my boss had given were rejected, so I should just send through the correct ID number and bank details so he could get it approved again. Fine. I mailed him. Two weeks later no response.<br> Phoned in again. Was told to mail details again. No response. NO FEEDBACK. NO LTE DEVICE 4 months later!<br> <br> What the AF.<br>