1 reviews | Active since Jan 2016
BAD SERVICE - No support!
I have upgraded my data account to a Lenovo laptop with 1GIG data.<br> I have had the laptop for almost two months and still have no service to the ****le/ simcard and cannot access the internet.<br> Therefore I have been paying for a service that I have been unable to use. When I phone the Telkom helpline there is no one that can assist me and all they do is apologize. But this does not resolve my problem!<br> Also I have added another device to my account - Hauwai Mediapad that was on promotion for R90/month. Now My account is double the amount and also received no assistance with this.<br> <br> I have been to the Telkom branch at Woodlands Boulevard 3 times, each time the line is out the door and all the people are complaining of the bad service. I cannot go back for a 4th time, they are just wasting my time and fuel.<br>
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Regards
Luleka
Telkom Social Media Team
Best regards,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM186261
Regards
Luleka
Telkom Social Media Team
Best regards,
