Bad service, no stock, callcenter failure, no help

1 st I app**** for an application online, then neither my work or home address could be found in your system (please try a courier like dawn wing or dhl... they have google maps on their system)<br> then the consultant told me to go to my nearest store<br> then I went on 06 January 2016 to Wonder-park mall and filled in all the documents etc and the guy helping me said that there is no stock and that my form must be completed before the cellphone can be ordered.<br> The guy told me that my cellphone will be there the next day (07 January 2016), I have been trying to phone them since then, The first time somebody actually answered, they told me that I have to wait 24 hours...<br> On Friday 08 January 2016 around 10:00 am, (yes I have been phoning non-stop since 09:00am) when someone answered, they told me yet again that I have to wait 24 hours.<br> Then they told me but they have to get confirmation from head office and that it would take two hours<br> After two hours I tried phoning back and struggled for an hour before someone answered. <br> A lady answered and told me that that is not the way it works and that the phones will only be delivered this week<br> AND YET I KEEP PHONING THIS WHOLE WEEK WITHOUT ANSWER!