LK
Lee-Ann Koert
1 reviews | Active since Oct 2015
22 Oct 2015, 14:24
BAD SERVICE/NO SERVICE
On the 09 October 2015, reported that the line was dead and informed Telkom that the cables had been ******. Every day since then i have been speaking to the call center, and they have informed me is that they have updated their system. The fault was escalated ref no 761690. On the 13.10.2015 spoke to Simpiwe Mzamo, 14.10.2015 - Jaycelen Ragasamy 19.10.2015 Tandi Mage who informed me that the fault was going to resolved by the 21.10.2015 at 12:00am. 21.10.2015 Spoke to Joe Adakpor at 15:30 - no one has come out to fix the problem
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Replies (1)0
Replies (1)Telkom's replyOfficial
23 Oct 2015, 06:32Hello Koertl1,
Hi, we will get our Technical team to investigate this and feedback.
Your reference number is SM160178
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Hi, we will get our Technical team to investigate this and feedback.
Your reference number is SM160178
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Telkom's reply23 Oct 2015, 06:32
Official
Hello Koertl1,
Hi, we will get our Technical team to investigate this and feedback.
Your reference number is SM160178
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Hi, we will get our Technical team to investigate this and feedback.
Your reference number is SM160178
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
