BAD SERVICE< NO SERVICE

Item: Telkom
Rating: 2
Author: sandra V

We reported a fault on the 8th of December 2015- ADSL line not working, since then we have phoned 2/3 times every day. Some days they cant see the reported fault, some days they have a wrong number. We went to the telkom shop twice, and we did speak to a call center manager...no help..line still not fixed.<br> <br> The worst service ever...<br> <br> Fault reference number: 1218CTK081215

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Replies (1)

Telkom's replyOfficial

18 Dec 2015, 14:06

Hello sandra1060,

Thank you for making contact with us. We apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM179522

Regards
Narriman
Telkom Social Media Team

Telkom's reply18 Dec 2015, 14:06

Official