BAD SERVICE, NO SENSIBLE RESPONSES FROM THEM AT ALL

<p>I called Telkom, on 03/03/2017 to get clarity on Ts & Cs of my new contract with them and cancellation progree of the old one but did not get proper service from ther Call Centre agent. I then lodged a complaint with them on 06/03/2017 . I received a call from one of their staff who told me that he would get clarity on some of my other queries and concerns and would then get back to me but to date I have not gotten feedback. I still do not have answers to all my questions posed to them and I am not happy about this as I need to know the amount to be collected from my bank account at the end of this month with all the confusion they have created when I cancelled and took up a new contract with them. I would be insane to refer anyone to Telkom mobile because they do not have an idea of what customer service is, it's bad enough that the network is not available in most places, the only thing they are good for is their reasonable data costs!</p>