Bad Service - No Phone line for more then a month

I contacted Telkom over a month ago to have our phone line fixed as there is nothing.. the phone is dead. <br> On the Saturday after it was bucketing down with rain, the Telkom van sat in front of our house and as soon as it stopped raining and we checked they had gone. <br> I checked my land line and it worked. When I wanted to make a call a few minutes later the line was dead again. On the Sunday I got a sms to say that we had seen one of Telkoms technicians and how do we rate the service. (as I never saw the technician) I never gave a good rating as i would guess he was meant to come and check if the line was fixed. <br> Then on that same Sunday I got a sms to say I must reply with a 1 if the fault is not fixed or a 2 if the fault is fixed. <br> I rep**** with a 1... but have heard nothing from them. My husband then reported another fault again and we have heard nothing about it. Our internet goes up and down as well and I am sure it is because of the phone line. <br> I am tired of having to always fight with people in South Africa to get good service. <br> I am paying for call more which is more then your normal connection fee and I am not even able to use the service... <br>