Bad Service, No internet for months.

We moved from satalite internet to uncapped with Telkom, May we realised we have no signal on our phones and the internet just cuts out. We started complaining did regular speed test that confirmed telkom internet is missing in action at one stage telkom said we are giving false results. June came and the internet just got worse. In July we really started paying attention complained and complained we finally found out most of the towers around our area is not working meaning tge few that are working is overloaded and it seems like Telkom is not even going to try and fix it why must I pay for a service we can't watch anything because the internet is more off than on. I am so fed up what must we do we still have 12 months left of the contract that is of no use to us. Is there other people also experiencing the same problem????