Bad service, No feedback.

I reported my ADSL line on 08/11/2015 using the telkom app, reference number (623CTK080915) received on 09/11/2015. I proceeded to call telkom on the 9th and the representitive told me that he will have a look and try to speed up the process. I called again during the morning of the 10th, the representitive told me to head home as a technician was dispatched to me at 07:15 the morning, I waited at home the whole day while I had other things to do and the technician never showed up, I called telkom to enquire about the technician, at which time (16:30) I was told that the fault is not at my house and there will be no technician. (Agravating- I know.)<br> Today on the 11th I called Telkom again at around 09:00 and was told that a technician was dispatched to me at 08:00 and they should be there shortly (743003), at 12:00 when no one had shown I called Telkom again (this time upset and angry). I was told the technician will contact me shortly to explain and to assist with the problem, and that has not happened yet. I have been waiting and unable to do my day to day work on account of telkom. At this point I am feeling powerless as all my efforts have been met with misleading info.