LK
LUVO K

1 reviews | Active since Nov 2015

16 Aug 2016, 12:18

Bad Service, Late Deliver and Plain lack of regard for Clients!

<p>I app**** for a contract with Telkom and was approved ages ago, i was informed that delivery would in infact take place within 72 hours which has long expired. I have in the last 3 working days been using my own money and time to contact the store and find out what is going on all to no avail. Nobody seems to be taking any responsibility in terms of the time frame, amd getting back to client with information seems mission impossible for the service provider. If this is how Telkom conducts their business then i will be canceling any and all dealing with them.</p>

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Replies (3)
LK
LUVO K's update19 Aug 2016, 07:23
Reviewer Update

ITS FRIDAY TODAY AND ABSOLUTELY NOTHING FROM TELKOM. I AM PROVING TO BE A NUISANCE TO THEIR EMPLOYEES BECUASE I REQUIRE ASSISTANCE IN GETTING MY MERCHANDISE. THE AMOUNT OF LACK OF REGARD FOR CLIENT'S IS ABSOLUTELY UNPARALLED. WORST EVER!!!

LK
LUVO K's update24 Aug 2016, 11:16
Reviewer Update

WEDSDAY OF THE 24TH OF AUGUST AND STILL NO ASSISTANCE COMING FORTH FROM TELKOM. INITIAL COMPLAINT FILED TWO WEEKS AGO. WOW !

Telkom
Telkom's reply09 Sept 2016, 08:31
Official

Thank you for your post.

As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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