1 reviews | Active since Oct 2011
Bad Service & Lack of Urgency
I have been going to the Telkom store in Centurion mall and Mall Of Africa to query the service I'm getting and no one has answers. When I call the helpline I'm being taken from one pillar to another. Consultants talking to me like they don't care.
3+ consecutive months now that either I am not debited when I'm supposed to be debited (25th of every month) and it lapses to the next month, and suddenly my services are blocked. When I go to the store the system says 25th... But never days do I get debited as agreed.
Last month I wasn't debited and I wasn't aware, now on the 5th of May I get an invoice telling me my next debit Due is R5800... Where am I supposed to get that money from??
And if I'm right... They gonna do absolutely nothing about it. Watch!
This is by far the worst service I've ever received my a network service provider and they not even bothered. Even their instore consultants. All they ever say is, "We don't know. Call Telkom on 081..." ????????♂️
And if I'm right... They gonna do absolutely nothing about it. Watch!
This is by far the worst service I've ever received my a network service provider and they not even bothered. Even their instore consultants. All they ever say is, "We don't know. Call Telkom on 081..." ????????♂️
And if I'm right... They gonna do absolutely nothing about it. Watch!