Bad service, lack of product knowledge

I bought 1gig on Thursday night (around 20:23am or so) the one on promotion for R49. I then call 8ta/Telkom call centre and spoke to Penelope. I asked her to please confirm if my 2 day 1gig would expire on Friday midnight or will I be able to use it during the whole day on Saturday until midnight, she needed to confirm with her supervisor (Zanele), she said yes I would be able to use it during the day on Saturday until midnight, I then asked her to write it down on her system that she confirmed with her supervisor Zanele that my data wouldn't expire on Friday midnight. <br> I left 490+mb on Friday, hoping to use them for my assignment on Saturday but when I woke up on Saturday I was disappointed to find that my data had expired. I then called the call centre again and spoke to Mpho, who didn't seem to be bothered that I had to do my assignment which is due on Monday since she kept telling me about 72hrs turnaround time. I asked her to please refer the matter to a supervisor available, she was glad I said that I could hear it in her voice (kindly hold I will get u a supervisor) she made me hold over 14mins without getting back to me. Then I spoke to Charmine, bad attitude and she ****!