Bad Service & inferior quality products

28/12/15: app**** for a new mobile contract from Telkom. Did an in-store port from MTN to Telkom. A week later, my number still not ported & device was giving me problems:took 4 hours to charge, drained in less than 12 hours & when using the device while on charge, the battery would drop. Whenever I tried to call the store, there was no answer - They later told me that they had no staff to answer calls. When calling the call centre, they merely told me that the porting application was rejected & that I had to go in-store to find out why. I could only go in to the store on the 5/1/16 (7th Day of the out of box failure warranty). The lines were too long & they were understaffed. I first went to enquire about the rejected port from MTN to Telkom. Turns out that George (Sales) made a mistake in my MTN account number (He added \MTN\" to the account nr). Then I was directed to the technical department who said that I was a couple of hours over the OBF warranty so they had to send the unit in. They replaced the unit but the new unit had the same fault so it got sent back. I was called to tell me that the phone was in store but when I got there they couldnt find it. No manager in store. " Received a 3rd new device but I still have the same problem. I understand that it could be a batch problem. I would like another device. I cannot afford to waste more time on this matter.