CVdB
Charlder Van der Berg

1 reviews | Active since Apr 2012

08 Nov 2016, 08:36

Bad Service- incorrect billing

<p>i've been trying to resolve my billing problem for about a year now. they've been charging me for 2 adsl</p> <p>account. i did submit a review on hellopeter about a year ago. They responded , and said the problem was fixed.</p> <p>NOT FIX. I'VE BEEN PAYING. a few months ago i stopped paying the second adsl. Because when i phone them and ask about this problem ...they say they can't see second adsl....." but they are billing me for the second one" today they cut my line until i pay them R3130.00 why must i keep on paying for something i never wanted. I cancelled my account with TELKOM. kept the phoneline.... Will never recommend TELKOM ADSL to anyone ever....;.</p>

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Replies (3)
CVdB
Charlder Van der Berg's update10 Nov 2016, 09:27
Reviewer Update

No answer yet... from telkom. Decided to pay the money . Need to get away from telkom. Do not use telkom as a ISP...... ever....

CVdB
Charlder Van der Berg's update19 Nov 2016, 04:28
Reviewer Update

Telkom credit my account...but after I paid a set amount my account was about R965. They credit my account with over R3000. But today they still debit my account (R1000 debited)?????. Why

CVdB
Charlder Van der Berg's update19 Nov 2016, 04:46
Reviewer Update

I want all debit orders stop as from today 19/11/2016. I'm no longer on contract with Telkom.........AND I DO not want my telkom account credited I want a refund a.s.a.p.........