Bad service *********** staff

<p>Good day re adsl wifi router with 3g overflow</p> <p>Acc ***</p> <p>I did apply for WiFi in February 2013</p> <p>Did receive device but was not working so I was under impression needs to be activated</p> <p>After few days still not working and I made numerous calls to Telkom client service department handling WiFi routers loosing all my airtime and wasting my time</p> <p>Then I was told Telkom line was still linked to another client and I must just be patient</p> <p>After a few days a tecnitian arrived andworked on telephone lined and I was informed all is done and it will work now ....still i could not sign in</p> <p>After more calls. I was provided with different sign in details to connect and at last i could sign in</p> <p>I started to use device by beginbing of may and was under impression i will startnto pay for wifi from may</p> <p>Then i received account showing outstanding balance of R2700 that was payable ty 30th of may 2016!!!!!!!!</p> <p>I was shocked</p> <p>When i spoke to them i was informed that I will not be held responsible for any amount requiring before may but according to statement I was a d the even added unpaid debitorder fees for something that was not working</p> <p>I feel that I can't be held responsible for any money before may when I started to use device and that they can take their WiFi back if this matter can't be resolved and the outstanding balence before may will be rectified</p> <p>I trust you will give attention and reply urgently as I feel I'm on the losing end and it was not my doing</p> <p>After I called again a few times was told it should work now but still I could not sign in</p> <p>Then again after few calls,more wasted time and airtime was provided with the </p> <p> </p>