Bad Service in every department of Telkom!

I moved to Rustenburg, and wanted to apply for ADSL/ I was then told by the consultant that the Estate where i am staying in, is a problem area, however he can offer me the LTE package. I didn't have much of a choice, so I accepted. I had little or no coverage for the first month. I went back to Telkom to query, and was told there is nothing they can do, and that I should contact the call centre. I finally got the time to call in, and was told Telkom will send a technician. After months , I got a call from the technician, that confirmed there was a problem with the signal tower, and that they need to upgrade. Nothing has changed! I went back to the store to cancel, and another consultant who assist me, confirmed that my Estate didn't have signal. Why then was I sold this product??? She gave me a form and I was told to bring it back only on specific days - Wednesday, Thursday or Friday, as I had to give it to the consultant to initially assisted me. I eventually had to call to cancel, and I am told there is no record of the technicians findings or report regarding the matter. I had reported this around Feb/March and have a trail of sms's. It is going onto 8 months that I am paying R500 per month for nothing! I have empty promises from Telkom that the Manager, Granny Malinga, and the technician Kabelo or Pinky will give me a call, and I am still waiting! I would never recommend Telkom to any of my friends or family as this is the kind of after sales service that you get!