Bad service. Impossible to get a detailed data bill

<p>I have had numerous phone calls wrt a dispute I am currently having with data usage on my LTE package. I unfortunately signed up with Telkom LTE through the Rosebank store. I took out a month to month contract primarily because I do not want to be locked down to any long term contracts with Telkom and simply because I do not trust the services.My month to month is for 50 gigis of data, as well as 50 gigs night surfing.In January I ran out of data on the 21st January.I then had to top up with an additional 10 gigs,which cost me nearly as much as my monthly fee.I have 2 x reference numbers, of which neither</p> <p>I have 2 x reference numbers, of which neither have been solved.</p> <p>It is impossible that I went through the amount of data that Telkom said I did and I have questioned that and asked for detailed breakdown of how\where the data is being used.I insisted on speaking to a manager and I was told there were no managers available but one would call me.I am still waiting for this.The same thing has now happened again this month, except it is the 6th Feb.It is impossible that I have reached my cap as I do no downloading and barely any streaming. I have 2 x reference numbers, of which neither have been solved. TK ref; ********** 4. wrt this complaint, I was sent a message saying that the problem was solved and the case had been closed, which it was not solved.The second ref number is;Tracy Ndabele.Please can someone get back to me with my request of where\how the data is being consumed.It's a simple request.</p>