1 reviews | Active since Jun 2015
bad service i want to cancel asap
I am trying to cancel my account and do not find an option on the "new website portal" I tried emailing to cancellation department it fails. I searched on both old & new portal no such option to cancel only to move my line. tried calling hold on for 10 minutes no one answers. even left messages on their facebook messanger no one bothers to reply. disgusting.. my service has been off since 29/03/2018 they fixed my adsl but my telephone line dead. I am also waiting on my credit!
Hi nuhrjehaan786,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Hi nuhrjehaan786,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team