BAD SERVICE FROM TELKOM NO SERVICE FROM TELKOM

On the 6th of Feb we saw a Telkom van outside our premises, since they left there our line was dead. On the 8th of Feb we reported the fault. On the 15th I phoned to find out what is happening and they told me that a technician was assigned. Ref nr: 446CTK080216. On the 16th a technician came out and told us that it is a cable problem and he cannot help us he will refer it to the cable guys. On the 17th I phoned again and I was told that it with the technician. I insisted on speaking to a team leader I was then transferred to a lady by the name of Nandi who promised to phone me back, I am still waiting for her call. I phoned again this morning and to my surprise Lello told me that she don't know a Nandi and that she is in Durban, I am in PTA that is because of high volume calls apparently. She then spoke to her team leader who took all my details and promised to look into the matter for me. Well day almost gone and no call. And we wait again, they don't give a S**t about your urgency or that you are running a business and loosing money by the day!! SIES TELKOM YOU AND YOUR CALL CENTRE ARE HOPELESS!! I wish that we had other service providers we can make use of you are useless!!!!!!