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1 reviews | Active since Mar 2018

25 Mar 2018, 23:03

BAD SERVICE FROM TELKOM MOBILE N1CITY

Pathetic service from Telkom mobile and such a nightmare after rejecting MTN offer of an iPhone X which had been approved without any deposit. Considering the better offer which was Telkom approved with a deposit of R700.00 on the 18th of March 2018, Paid the money as requested , after that reqested me to get bank verification letter which was provided to the manager ....Sadly no word from the manager who promised to contact me following day. I regret not listening to bad customer experiences from my mates especially after rejecting an offer which l could not have paid even a deposit with MTN, I wouldnt be in this truama...

Have this sorted, and Please STOP call customer service **** dail dail dail, we walking store to speak with people not call centre in store, Century city consultant has many reasons to get you out of the store than to help....

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Replies (1)
Telkom
Telkom's reply17 Apr 2018, 15:25
Official

Hi Sean_07

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Garreth
Telkom Social Media Team