Bad service from Telkom Mobile

<p>I am not getting any joy from the poor service from Telkom mobile , I app**** for a contract online on the 15th of May 2017 and was contacted by a consultant by the name of Balungile Ngcobo and discussed the payment terms/options and all was fine, my account got debited for the amount of R399.00 on the 26th of May 2017 which was communicated to the consultant and since then I haven't received any feedback with regards to delivery or anything regarding my phone. This is absolutely poor service because how can I be debited and not receive delivery or communication as to what is happening.</p>