1 reviews | Active since Apr 2017
Bad service from Telkom Mobile
<p>after making a manual payment into Telkoms Account at the ABSA bank. I recevied a message on the 24/04/2017 the my service has been interrupted and to please contact the 8.ta call centre. When i contacted the call centre i was told that payment was not made and that my cell account is in arrears. After explaining to the consultant that payment was made on the 15/04/2017 and forwarding proof of payment i am still waiting connected, after explaining that i am travelling on holiday ( so much for being connected while travelling on the road). 5 Years of service with Telkom Mobile and this the *** service i get. So i as a customer had to suffer without connection due to the incompetence of the consultants at the call centre and the the department that handles the allocations of payment. Today 28/04/2017 still not connected and not contacted by anyone at telkom call centre to resolve the situation. </p> <p> </p> <p>Dissapointed and disgusted with your service after 5 years.</p>
